BaroShift Return and Refund Policy

Last Updated: July 9, 2026

Welcome to the BaroShift Return and Refund Policy. This policy governs the return, refund, and warranty processes for the BaroShift wearable hardware device and our digital subscription services (Passes).

1. BaroShift wearable Return Policy

30-Day Returns: We offer a 30-day return window for the BaroShift wearable, beginning on the date of delivery. To be eligible for a return, the BaroShift wearable must be unused, in the same condition that you received it, and in its original packaging.

Return Process: To initiate a return, please contact support@baroshift.com to obtain a Return Authorization number. You are responsible for paying your own return shipping costs.

Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment. Please note that original shipping costs are non-refundable.

2. BaroShift wearable Limited Warranty

One-Year Limited Warranty: We warrant the BaroShift wearable against defects in materials and workmanship under normal use for a period of one (1) year from the date of original purchase.

Exclusions: This warranty does not cover damage resulting from accidents, misuse, abuse, unauthorized repair, or normal wear and tear.

Warranty Service: If a valid claim is made during the warranty period, we will, at our option, either repair the defective BaroShift wearable or replace it.

3. Subscription Cancellation and Refund Policy

Cancellations: You may cancel your digital subscription (Pass) at any time through your account settings or by contacting us directly.

Refund Policy: Except as explicitly provided below, for residents of British Columbia, or as otherwise required by applicable consumer protection laws in your jurisdiction, all payments for digital subscriptions are non-refundable. We do not provide refunds or credits for any partial subscription periods.

App Store Purchases: If you purchased your Pass via Apple In-App Purchases or Google Play Billing, any refund requests are subject to the terms and transaction rules of Apple and Google respectively. For iOS purchases, you must request refunds directly from Apple through your App Store purchase history; BaroShift is contractually unable to issue refunds directly for Apple billing transactions.

Refunds for Rejection of Material Policy Updates: We actively update our App to introduce new features, such as our interactive AI Coach. If we implement a material change to our Terms of Service or Privacy Policy that you do not wish to accept, you have the right to reject the updated policies. If you reject the updated terms and we are unable to continue providing you with basic biometric tracking without your consent, you may request a pro-rated refund for the remaining unused portion of your active Pass by contacting legal@baroshift.com (with your request processed directly by us for web-based e-commerce platform transactions, or assisted by us through documentation for App Store transactions where permitted). For greater certainty, the introduction of new AI capabilities, upgrades to existing models, transitions between underlying software architectures, or adjustments to automated coaching algorithms do not constitute material policy updates giving rise to refund or pro-rated cancellation rights under this section.

Enhanced Cancellation Rights (British Columbia): In compliance with local consumer protection laws, special cancellation rights apply to residents of British Columbia.

• For Passes with a duration of less than 60 days, you may cancel the renewal at any time, including after the renewal date, without charge or penalty.

• For passes with a duration of 60 days or more, you may cancel at any time prior to the scheduled renewal date.

4. Contact Information

Questions: If you have any questions about this Return and Refund Policy, or if you need assistance with a return, refund, or warranty claim, please contact us at: support@baroshift.com.